General terms and conditions of sale

Date of last revision on 07/10/2020

PRESENTATION 

Welcome to www.roota.be - ROOTA is a trademark of Santé Sauvage, which provides this website, including all information, tools, services and products available on this website, to you, the user, provided that you agree to all the terms, conditions, policies and notices set out herein. This website is intended for adults only.

In order to use the Site, you must be 18 years of age or of legal age in the state or province of your primary residence and have the legal authority to enter into a contract with us.

Important - please read and understand these Terms of Use and the General Terms of Sale carefully before accessing, using or placing an order with www.roota.be. These conditions contain guarantees and limitations of liability. These conditions form an essential basis of our agreement. Please print a copy of this agreement and keep it for your records. Any order for a product appearing in the online shop of the website: www.roota.be implies the prior acceptance of the conditions of sale.

The Buyer visiting this website acknowledges that he/she has read and fully and unreservedly accepted the Terms and Conditions and is therefore aware that his/her agreement with the content of these conditions does not require the signature of this document if the Buyer wishes to order online the products offered within the framework of the online shop.

PREAMBLE

ROOTA.be is a website dedicated to the sale of food supplements and is represented by Genevieve LAWRENCE, the operator of this website.

The present general conditions of sale (hereinafter the "General Conditions") are proposed by Santé Sauvage, whose registered office is located at BP80001, 81502 Lavaur CEDEX, France, and which is registered with the Trade and Companies Register in France under number 511 374 423 R.C.S Castres and whose VAT number is FR90511374423.

Customer service e-mail: info@roota.be

We will refer to::

* "Site": the website www.roota.be and all its pages.

* "Products" or "Services": all products (materials) and services (performances) that can be purchased or subscribed to on the Site. 

* "Seller": Santé Sauvage, legal or natural person who offers its products or services on the Site.

* "Buyer": the Internet user, whether private or professional, who purchases a product or service on the Site.

* "Consumer": according to the definition in the previous article of the Consumer Code, "any natural person acting for purposes that are not part of his commercial, industrial, craft or professional activity. »

The consumer has the right to save or modify these general conditions of sale, provided that both the saving and the modification of this document are his sole responsibility and that these general conditions of sale can be modified. In this case, the conditions in force on the website on the day of the order shall apply.

The online shop set up by the seller Santé Sauvage within the framework of the website offers the following information in French, English, Dutch and German. The consumer declares to have full legal capacity to be bound by these general conditions. 

 

ARTICLE 1 - PURPOSE

ARTICLE 2 - CHARACTERISTICS OF THE PROPOSED GOODS AND SERVICES

ARTICLE 3 - PRODUCT INFORMATION

ARTICLE 4 - PRICES

ARTICLE 5 - ENTRY INTO FORCE - DURATION

ARTICLE 6 - ORDERS

ARTICLE 7 - PAYMENT CONDITIONS

ARTICLE 8 - PROOF OF THE TRANSACTION

ARTICLE 9 - RETENTION OF TITLE

ARTICLE 10 - RIGHT OF WITHDRAWAL

ARTICLE 11 - DELIVERY 

ARTICLE 12 - DELIVERY - COSTS OF MAKING THE PRODUCTS AVAILABLE

ARTICLE 13 - DAMAGED GOODS

ARTICLE 14 - DELIVERY ERRORS - NON-COMPLIANT PRODUCTS

ARTICLE 15 - GUARANTEE

ARTICLE 16 - LIABILITY

ARTICLE 17 - INTELLECTUAL PROPERTY

ARTICLE 18 - PERSONAL DATA

ARTICLE 19 - SETTLEMENT OF DISPUTES

ARTICLE 20 - FORCE MAJEURE

ARTICLE 21 - PARTIAL NON-CONFIRMATION

ARTICLE 22 - NON-REPAYMENT

ARTICLE 23 - APPLICABLE LAW

ARTICLE 24 - LEGAL NOTICES AND CONDITIONS OF USE

ARTICLE 25 - LIMITATION OF LIABILITY

ARTICLE 1 - PURPOSE

These general sales conditions express all the obligations of the parties. In this sense, the consumer is deemed to accept without reservation all the provisions of these general conditions of sale. The seller, for his part, undertakes to respect his role as reseller under these conditions.

ARTICLE 2 - CHARACTERISTICS OF THE GOODS AND SERVICES PROPOSED

The products and services offered are those included in the catalogue of the website www.roota.be within the limits of the available stocks. SANTE SAUVAGE reserves the right to modify this section at any time. Each product is presented on the website in the form of a description of its main technical characteristics (capacity, instructions for use, composition, etc.). The photographs are as accurate as possible but do not bind the seller. The sale of the products presented on the website www.roota.be is aimed at buyers resident in countries that allow unrestricted access of these products to their territory. 

ARTICLE 3 - PRODUCT INFORMATION

3-a: Santé Sauvage presents on its website www.roota.be the products offered for sale with the characteristics necessary to comply with Article L 111-1 of the Consumer Code, which enables potential consumers to know the essential characteristics of the products they wish to buy before completing their order.

3-b: Offers on www.roota.be are valid only within the limits of available stocks. Santé Sauvage reserves the right to modify the range of products according to the restrictions imposed by its suppliers.

3-c: The photographs, texts, graphics, information and features reproduced and illustrating the products presented are not contractual. Consequently, Santé Sauvage cannot be held responsible in the event of errors or omissions in any of these photographs, texts or graphics, information or characteristics of the products or in the event of a change in the characteristics of the products by its suppliers.

3-d Santé Sauvage cannot be held responsible for the execution of the contract concluded in the event of a lack of stock or unavailability of the product, force majeure, interruption or total or partial suspension, in particular of postal services and other means of transport and/or communication, flood, fire.

3-e: Hypertext links may refer to sites other than www.roota.be  Santé Sauvage declines all responsibility in the event that the content of these sites violates the applicable legal and regulatory provisions.

3-f: Santé Sauvage guarantees to the Buyer for any hidden defects which may affect the products delivered, in the context of an exchange of defective products, or for any damage which makes them unsuitable for use, or for the reimbursement thereof, without the Buyer being liable for any harmful consequences which may have caused these hidden defects.

ARTICLE 4 - PRICES

The price including VAT of each product is indicated on the corresponding product sheet. The Seller reserves the right to change its prices at any time, provided that the price indicated in the catalogue on the day of the order is the only price applicable to the Customer. The prices quoted do not include delivery costs, which will be charged in addition to the price of the products purchased according to the total amount of the order. Delivery costs may be deducted or offered at the Seller's discretion. In the following article "Delivery - Applicable Tariffs", the applicable tariffs for participation in the delivery costs are indicated. The Seller reserves the right to conduct promotional campaigns during certain periods. For each transaction, it is indicated whether or not it can be combined with the applicable rates.

ARTICLE 5 - ENTRY INTO FORCE - DURATION

These general terms and conditions come into force on the date of the order. These general terms and conditions are concluded for the period necessary for the delivery of the signed goods and services, until the expiry of the guarantees.

Get our latest news and special sales

You may unsubscribe at any moment. For that purpose, please find our contact info in the legal notice.

Settings

Share

Menu

Create a free account to save loved items.

Sign in